One2One Coaching Privacy Policy
Effective Date: 7 November 2025
At One2One Coaching (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect the following types of personal information:
- Your name, email address, phone number, and location
- Information you provide when booking coaching sessions or making enquiries
- Feedback, testimonials, or survey responses
- Website usage data via cookies and analytics tools
We only collect personal information that is necessary for our services and business operations.
2. How We Use Your Information
We use your personal information to:
- Provide coaching services and respond to your enquiries
- Schedule and manage appointments
- Send updates, newsletters, or marketing communications (you can opt out anytime)
- Improve our website and services through analytics
- Comply with legal obligations
3. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Service providers who support our business operations (e.g., email platforms, booking systems)
- Legal or regulatory authorities if required by law
All third-party providers are required to handle your data in accordance with the Privacy Act 2020.
4. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Your data may be stored securely on cloud-based platforms with appropriate safeguards in place.
5. Access and Correction
You have the right to access and request correction of your personal information. To do so, please contact us using the details below.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings if you prefer.
7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this policy or your personal information, please contact:
One2One Coaching
Email: steve@one2onecoach.co.nz
Phone: +64 27 499 4607
Website: www.one2onecoach.co.nz